Official product information
HorseFil Shipping and Delivery
HorseFil ships from the US unless the sales page says otherwise, with tracking in the order email. Shipping cost and delivery times are not published; cost shows at checkout. For delivery problems, call +1 (302) 200-3480 with your order ID.
HorseFil shipping at a glance
| Detail | What we know |
|---|---|
| Ships from | The US, unless the sales page says otherwise |
| Ships to | US addresses (international not published) |
| Tracking | In the order email |
| Cost | Not published; shown at checkout |
| Delivery time | Not published |
| Order desk | BuyGoods, +1 (302) 200-3480 |
What happens after you order
Order email
You get a confirmation with your order ID. Keep it.
Packing
Your pack is prepared and shipped from the US.
Tracking
Tracking arrives in the order email.
Delivery
Bring the parcel inside soon. Heat softens gummies.
Check the bottles
Seal intact, and a lot code of HOR-26/HO-5423 or newer.
Problems with a delivery
| Problem | What to do |
|---|---|
| No tracking after a few days | Call +1 (302) 200-3480 with your order ID |
| Shows delivered but missing | Check with neighbors, then call |
| Wrong pack or count | Call before opening |
| Damaged or melted | Take photos and call |
| Need to change the address | Call as soon as possible |
The website email (contact@hoarsefil.com) cannot see orders. For anything about a delivery, use the phone.
Storing your gummies
- Cool, dry place; cap tightly closed.
- Not in a hot car, bathroom or sunny window.
- Out of reach of children and pets.
Shipping and the refund clock
The 60-day guarantee counts from the purchase date, not the delivery date. Note your order date somewhere you will see it.
What we do not know yet
| Detail | Status | How to find out |
|---|---|---|
| Shipping cost | Not published | Shown at checkout |
| Delivery time | Not published | Ask +1 (302) 200-3480 |
| Carrier | Not published | In the tracking email |
| International | Not published | Call before ordering |
Receiving checklist
- Parcel sealed
- Right number of bottles
- Bottle seals intact
- Lot HOR-26/HO-5423 or newer
- Gummies separate, not melted
Shipping: questions
More answers on the full FAQ page.
Where does it ship from?
From the US unless the sales page says otherwise. Tracking comes in the order email.
How much is shipping?
Not published. It is shown at checkout.
How long does a refund take?
3–5 business days after the return is credited, then 5–10 days to show on your card.
How do I contact HorseFil support?
Call +1 (302) 200-3480 for orders and refunds. The website email, contact@hoarsefil.com, cannot see orders.
Ready to try HorseFil?
Pick a pack and see the price at checkout. Every order carries the 60-day money-back guarantee. Questions first? Call the order desk at +1 (302) 200-3480.
Sold through the HorseFil U.S. stocking desk, a U.S. stocking partner for HorseFil. This site is not the manufacturer and earns when you buy.